3DAI provides immediate access to our AI-powered 3D model generation services upon purchase completion. By using our service, you explicitly waive your right to a 14-day withdrawal period. Due to the immediate allocation of computational resources and GPU processing costs involved in generating 3D models, we are unable to provide refunds once the service has been initiated. However, you maintain the flexibility to cancel your subscription at any time.
2.1. You may cancel your subscription to 3DAI at any time. Following cancellation, you will continue to have access to the Service until the end of your current billing cycle, after which your subscription will not renew.
2.2. To cancel your subscription, please contact our customer support team at support@the3dai.com
3.1. Credits purchased or obtained through subscription are non-refundable once used for generating 3D models.
3.2. Unused credits will remain valid until their specified expiration date or the end of your subscription period.
4.1. 3DAI does not provide refunds for any fees or charges related to your use of the Service, including but not limited to subscription fees, credit purchases, and processing fees.
4.2. This no-refund policy is due to the immediate allocation of computational resources and the nature of our digital service delivery.
5.1. If you have questions or concerns about this Refund Policy, please reach out to us at support@the3dai.com
6.1. 3DAI reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on the website. Your continued use of the Service following such modifications indicates your acceptance of the updated Refund Policy.
Thank you for choosing 3DAI!