Privacy Policy - 3DAI

3DAI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 3D model generation platform and services (collectively, the "Service").

1. Information We Collect

We collect the following types of information:

Personal Information: Email address, unique ID, and content you upload for 3D model generation (including text prompts, images, sketches, and scribbles).
Generated Content: 3D models and associated metadata created through our Service.
Usage Data: Information on how you use the Service, including IP address, browser type, pages visited, and time spent on the Service.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience.

2. How We Use Your Information

We use your information for the following purposes:

To generate and deliver 3D models based on your inputs
To manage your account and credit usage
To improve our AI models and service quality
To provide technical support and customer service
To prevent misuse and enforce our terms
To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

Cloud service providers who help process and store 3D models
Analytics providers who help us improve our Service
Legal and regulatory authorities, as required by applicable laws

Models generated by free users may be publicly visible, while paid subscribers' models remain private by default.

4. Data Retention

We retain your personal information and generated 3D models for as long as your account is active or as needed to provide you with our Service. You can request deletion of your data at any time.

5. Your Data Protection Rights

Under GDPR, you have the following rights:

Right to access your personal data
Right to rectify inaccurate personal data
Right to erase your personal data
Right to restrict processing of your personal data
Right to data portability
Right to object to processing of your personal data

To exercise these rights, please contact us at support@the3dai.com

6. Cookies and Similar Technologies

We use cookies for essential platform functionality, analytics, and service improvement. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@the3dai.com